MyMindHaven

Privacy notice

What we collect when you get in touch, and what we do with it.

Last updated 16 October 2026.

Who we are

This website belongs to MyMindHaven, a sole trader business based in Northern Ireland. MyMindHaven is responsible for any personal information you send us. You can contact us at enquiries@mymindhaven.co.uk.

What we collect

This site has no accounts or payments, and nothing you type into the enquiry form is sent or stored by the site itself: it simply opens your own email app with your message ready to send. We only receive what you choose to send us by email: usually your name, email address, your organisation and your message. Please don't send health details about anyone.

Why we use it

  • To reply to your enquiry and, if you ask, send a sample or a quote.
  • To provide and invoice a subscription or review you have agreed to.

We rely on our legitimate interest in answering enquiries, and on our contract with you when you become a customer. We never sell your information or use it for unrelated marketing.

How long we keep it

Enquiries that don't go further are deleted after 12 months. Customer records are kept for six years, as tax law requires.

Who else is involved

Our email provider stores messages for us. Purchases for the home range happen on Etsy, under Etsy's own privacy policy. This site loads its fonts from Google Fonts, which receives your device's IP address to deliver them. We don't use cookies or tracking.

Your rights

You can ask to see, correct or delete the information we hold about you, or object to how we use it. Email us and we'll reply within a month. If you're unhappy, you can complain to the Information Commissioner's Office at ico.org.uk.